POWERFUL, FLEXIBLE, EASY

EQual ONE helps you design and create your monitoring campaign. Select panellists and services to be monitored and scheduled for performance tests.

With Campaign Manager you can manage your campaigns, control all assets of your mobile network performance test scenarios. The web-based user interface allows you to rapidly create and deploy campaigns at any time by selecting timeline, panellist, test scenario from our Monitoring Modeler, and customer survey, from any device location,

The Campaign Manager sends and tracks your stress-test scenarios based on priorities.

CAMPAIGN MANAGER CAPABILITIES

• Simplify campaign creation and network performance scenario delivery, even across multiple mobile devices, networks and geographical spot, enables to standardize the distribution of Monitoring Models (MM) via every channel you use.
• Identify target segments for mobile customer experience tests based on parameters such as IMEI, Device Label, Subscriber group, geography, and map objectives to metrics such as the number of scenario sent by OTA (Over The Air) and the number of network performance activities.
• Track the impact of different types of devices and mobile services interactions such as voice, data, email, SMS, MMS, video streaming

FEATURES

Comprehensive campaign management

Manage all aspects of the Customer Experience Management campaign lifecycle with features including Panelist Manager, Monitoring Modeler, Survey manager, Campaign archiving and Dashboard engine

Panelist Manager

• Gather and manage your panellists
• Design and Manage Targeted devices
• Analyse the results with Dashboard Engine

Survey Manager

• Design, Create your survey and use it in Monitoring Modeler.
• re-usable survey templates

Release and Deployment Management Tool

• Deploy and update Device Quality Agent software, scenarios and customers survey really easily: EQual ONE detects automatically what your customer mobile device is, sending him directly the last up to date configuration.
• Automatic URL sent by SMS or mail to the panelists you have chosen (stores, employees, friendly users, or whoever you want).

Case studies

Tunisie Telecom, leverage V3D's product and business support to achieve impressive results from their 3G rollout.

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How to monitor 24/7/365 your mobile data service quality from a customer perspective?

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How to ensure mobile data services performance and customer satisfaction?

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