MOBILE NETWORK PERFORMANCE

"Customer is the KEY to test your technical performances"

In addition to traditional ways to monitor mobile network performance, V3D solution helps the wireless industry qualify precisely what the problem is by bringing live data from real user experience. It helps define priorities for optimization and network densification.

End-to-End Mobile Network Performance Management

V3D provides a cost-effective Customer Experience Management (CEM) carrier grade solution. It gives mobile operators a complete software suite to ensure the most reliable network operations.

To do this, EQual ONE, a unique QoS/QoE solution, extracts real life information directly from a smart device to deliver end-to-end measurement of your services on any network and on any bearer. Smart devices enable greater user plane processing requirements on mobile networks compared to legacy voice devices.

EQual ONE links together in real time, last kilometers KPIs (Key Performance Indicators) that are customer experience based. All KPIs are “objective, measurable and standardized” giving you the real user plane view that is missing within your network.

Detect network performance

Quickly pinpoint automatically network leakage performance, bottlenecks and slow access to data thanks to generated reports available within a cockpit manager interface. EQual ONE is a powerful network scoring and trending capabilities tool that allows you to track mobile network health over time.

Visualise Real-Time Mobile Network Behaviour and Performance

V3D provides a complete software solution suite that helps Telecom operators to find easily performance bottlenecks and network. EQual ONEprovides a single point of access to operational data in a dashboard targeting service quality key performance indicators (KPIs). EQual ONE gathers data from a broad range of mobile devices running on multiple Operating Systems, providing consolidated real-time KPIs available on a carrier grade server site for deeper analysis and problem identification.

Alert on critical situations

Based on defined thresholds (from ETSI standard, network operator or telecom regulatory authority) for monitored KPIs, EQual ONE automatically triggers an event when a threshold is surpassed. Alert event notification occurs within the EQual ONE Dashboard Engine, as well as by emails or SMS. Moreover, alerts can be directly given to the dedicated engineer thanks to integrating EQual ONE and Mobile Network Cell Reference.

TroubleShoot management

By using EQual ONE, organizations rapidly diagnose and troubleshoot critical issues, such as performance degradations, thanks to Quality of Service and Quality of Experience KPIs that provide a view of the customers' everyday life within the mobile network. In addition, EQual ONE provides an easy to use interface for managing execution of scenarios and network stress test scripts on multi-mobile devices, allowing you to capture network leakage precisely.

Verify

Verify critical issues within your mobile network and get accurate answers to identify precisely problems by launching network performance script tests with EQual ONE Monitoring Modeler, and deploy a panel of devices that can reproduce a customer experience.

Plan new services and technology swap

Significantly accelerate new services and technologies deployment by validating network reliability and performance ahead of time. EQual ONE gives you a network management tool for managing a set of device quality agent (DQA) that will track the real customer life from FUTers (Friendly User Testers) within your mobile network. All friendly users will highly contribute to ensure the well business acceptance of your new services of technologies

Optimise

Through our business network of technical experts and partners, we offer service quality management and suggest metric changes to converge on a real customer network design.

Document and Share

All information are gathered within a KDB generator that gives Telecom operators a real set of guidelines to manage and understand easily repeated alerts and troubleshooting scenarios. Reduce costs and operational time to maximise profit margin by using this module within EQual ONE.

Questions answered

• Does your QoS match with your Customer's QoE? Are your absolutely sure that your network quality solution reflects what your customers are experiencing everyday?
• Are you sure your traditional monitoring system provides accurate information on real customer satisfaction? Does your monitoring solution reflects your customer satisfaction in real-time?
• Is your solution enabling last kilometers KPIs and problem detection?
• Do you respect the Telecom Regulatory Authority SLA? Are you sure about your ranking vs. competitors?
• Are you sure your QoS is consistent among all smartphones used within your network, including by outbound roamers?
• Are you able to run end-to-end tests with real customer smart devices?

Solution

• EQual ONE Full Pack + Smart Monitoring module

Contact V3D for more information about Mobile Network Performance.

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