16 Jun 2016
Bouygues Telecom selects EQual One to enhance the performance monitoring of their network
Bouygues Telecom, the French global electronic communications operator with more than 15 million subscribers in France, selects the latest release of Anite’s Nemo CEM, an EQual One-based solution that monitors the quality of its network services.
Bouygues Telecom’s teams are using customer-based monitoring to collect overall indicators on quality and performance, thanks to Anite’s Nemo CEM solution, in order to maintain their 4G network referent position in France.
Our priority is to support the daily digital uses of our customers and make them live a 4G experience constantly improved. We are proud to work with V3D, an innovative French startup, whose solution fits perfectly into this strategy of aiming to increase the performance and quality of our network”, specifies Jean-Paul Arzel, Network Director of Bouygues Telecom.
We are really pleased that our partnership with Anite and our combined offering has been well received since 2012 by an operator such as Bouygues Telecom. This agreement is in line with V3D’s strategy of bringing customer-based tools as a complement to the traditional QoS solution in order to deliver a complete global CEM suite”, comments Philippe Vial-Grelier, Chief Executive Officer of V3D.
Specialized in mobile technologies, V3D Solutions enable Mobile Operators to monitor true network Quality of Experience (QoE) straight from the subscribers’ perspective. This complementary approach to traditional measurement methods of network performance offers technical and business benefits to various departments of an operator, from CEM & Marketing to Network Operations or Customer Care.
V3D portfolio focuses on customer experience and mobile network service performance. EQual One solution is based on a combination of Device Quality Agents (DQA) deployed on commercial devices and a powerful server interacting over-the-air with the DQAs and potentially integrated with existing systems. V3D headquarter is based in Lyon, France.
Hélène VALLEE – firstname.lastname@example.org – + 33 481 761 370